- Adobe Activation Support Phone Number
- Adobe Product Activation
- Adobe Activation Center
- Adobe Activation Online
- Adobe Activation Go
Support ended for all NPAPI plugins, except for Adobe Flash, in Firefox version 52. See this compatibility document and this article for details. The setting to always activate the Adobe Flash plugin was removed in Firefox version 69. See this compatibility document for details. CS3 activation servers have been discontinued. As per online instructions, we obtained new CS3 Serial number, de-installed CS3, reinstalled as per instructions. We still get a message indicated we need to activate, but there does not seem to be a way to activate. How do we use the new CS3 serial number provided and activate? Adobe Activation Troubleshooting: The Adobe activation process should happen automatically when you sign in, however errors can occur. In this video we cover basic solutions to the most common. It'd be unwise of me to skip the obvious — maybe Adobe can help! Depending on how, when, and from whom you purchased Adobe Acrobat, you may be able to contact Adobe and get your Acrobat serial number from them. Visit Adobe's Find Your Serial Number page for more help. Product activation is a series of simple steps that takes place during the installation of Macromedia products. Users enter their serial number, which is authenticated by the Macromedia product activation technology to activate the product. The entire activation process is quick and easy. Adobe Flash Activation To enable Adobe Flash Player in Chrome, please follow these 5 quick steps: 1) Locate and click on the Menu button. This button is usually located to the right of your address bar and it looks like three dots, as seen in this image. Support Home Membership Problems.
Phone activation
You can activate your product via the Internet or by phone, either with a live customer service representative or through the 24-hour automated voice response system. To activate by phone, find the number to call by selecting your location from the following list (these numbers are also accessible from the activation screens that appear automatically when you install your product). For more information, see the software activation main page.
United States
Toll free: 866-772-3623
Direct (toll number): 206-675-6222
Direct (toll number): 206-675-6222
Japan
Toll free: 003 4800 400 501
Direct (toll number) : (81) 03 3570 8219
Direct (toll number) : (81) 03 3570 8219
France
Toll free: 0800 906 521
Direct (toll number): (33) 01 5569 8392
Direct (toll number): (33) 01 5569 8392
Germany
Toll free: 0800 1 81 74 90
Direct (toll number): (49) 069 5098 5453
Direct (toll number): (49) 069 5098 5453
United Kingdom
Toll free: 0800 3284536
Direct (toll number): (44) 020 7365 0567
Direct (toll number): (44) 020 7365 0567
Argentina
Toll free: 0800 666 0403
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Australia
Toll free: 1800 005 034
Direct (toll number): (61) 02 8223 9214
Direct (toll number): (61) 02 8223 9214
Austria
Toll free: 0800 29 11 69
Direct (toll number): (43) 01 7956 77 41
Direct (toll number): (43) 01 7956 77 41
Barbados
Toll free: 1 800 534 0088
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Belgium
Toll free: 0800 80603
Direct (toll number):(32) 02 710 64 51
Direct (toll number):(32) 02 710 64 51
Bolivia
Toll free: 800 10 0218
Direct (toll number):(1) 408 961 6540
Direct (toll number):(1) 408 961 6540
Brazil
Toll free: 0800 8917876
Direct (toll number): (1) 408 961 6542
Direct (toll number): (1) 408 961 6542
Canada
Toll free: 1 866 867 3581
Direct (toll number): (1) 408 961 6541
Direct (toll number): (1) 408 961 6541
Chile
Toll free: 800 200634
Direct (toll number): 10 800 744 0153
Direct (toll number): 10 800 744 0153
China
Toll free: 10 800 744 0153
Direct (toll number): (852) 30095105
Direct (toll number): (852) 30095105
Colombia
Toll free: 866 573 8050
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Costa Rica
Toll free: 0 800 011 0847
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Croatia
Toll free: 0800 220 111, then 866 627 4602
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Czech Republic
Toll free: 800 142 354
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Denmark
Toll free: 8088 0813
Direct (toll number): (45) 3 832 2885
Direct (toll number): (45) 3 832 2885
Dominican Republic
Toll free: 1 866 573 8051
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Ecuador
Toll free: 1-999-119, then 866 627 4640
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Egypt
Toll free: 866 488 4495
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Estonia
Toll free: 0800 00 44 101
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Finland
Toll free: 0800 112 563
Direct (toll number): (358) 09 6937 9556
Direct (toll number): (358) 09 6937 9556
Greece
Toll free: 00800 441 40348
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Guatemala
Toll free: 138-126 or 999-91-90, then 866 627 4640
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Honduras
Toll free: 800 0123, then 866 647 4640
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Hong Kong
Toll free: 800 966 169
Direct (toll number): (852) 30095105
Direct (toll number): (852) 30095105
Hungary
Toll free: 06 800 16033
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Iceland
Toll free: 00 800 222 552 88, then 866 627 4602
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
India
Toll free: 000-117, then 866 627 4602
Direct (toll number): (65) 64155053
Direct (toll number): (65) 64155053
Indonesia
Toll free: 001 803 852 9066
Direct (toll number): (65) 64155053
Direct (toll number): (65) 64155053
Ireland
Toll free: 1800 946167
Direct (toll number): (353) 01 407 3472
Direct (toll number): (353) 01 407 3472
Israel
Toll free: 1800 943 3565
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Italy
Toll free: 800 785970
Direct (toll number): (39) 02 6968 2673
Direct (toll number): (39) 02 6968 2673
Jamaica
Toll free: 1 888 265 2821
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Kazakhstan
Toll free: 8 800 121 4321, then 866 627 4613
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Korea
Toll free: 003 0844 0110
Direct (toll number): 08095-0-0880
Direct (toll number): 08095-0-0880
Luxembourg
Toll free: 800 24306
Direct (toll number): (352) 34 20 80 81 84
Direct (toll number): (352) 34 20 80 81 84
Malaysia
Toll free: 1800 80 8025
Direct (toll number): (65) 64155053
Direct (toll number): (65) 64155053
Mexico
Toll free: 01 800 123 4626
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Monaco
Toll free: 800 93149
Direct (toll number): (33) 155 698392
Direct (toll number): (33) 155 698392
Netherlands
Toll free: 0800 022 3206
Direct (toll number): (31) 020 201 3805
Direct (toll number): (31) 020 201 3805
New Zealand
Toll free: 0508 555 001
Direct (toll number): (64) 09 912 8760
Direct (toll number): (64) 09 912 8760
Norway
Toll free: 800 14 509
Direct (toll number): (47) 23 16 27 45
Direct (toll number): (47) 23 16 27 45
Panama
Toll free: 001 888 265 2821
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Paraguay
Toll free: 009 800 4410002
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Peru
Toll free: 0800 51850
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Philippines
Toll free: 1800 1441 0126
Direct (toll number): (65) 64155053
Direct (toll number): (65) 64155053
Poland
Toll free: 0080 0441 1504
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Portugal
Toll free: 800 84 43 01
Direct (toll number): (351) 21 415 44 41
Direct (toll number): (351) 21 415 44 41
Puerto Rico
Toll free: 1 866 488 4491
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Romania
Toll free: 08008-9-4418
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Russia
Toll free: 501 418 07 44
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Saudi Arabia
Toll free: 800 844 0041
Direct (toll number): 08008-9-4418
Direct (toll number): 08008-9-4418
Singapore
Toll free: 8004481373
Direct (toll number): (65) 64155080
Direct (toll number): (65) 64155080
Slovenia
Toll free: Not available for the selected location
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
South Africa
Toll free: 0800 991 314
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Adobe Activation Support Phone Number
Spain
Toll free: 900 95 44 19
Direct (toll number): (34) 914 534128
Direct (toll number): (34) 914 534128
Sweden
Toll free: 020 028 57 14
Direct (toll number): (46) 08 5853 67 86
Direct (toll number): (46) 08 5853 67 86
Switzerland
Toll free: 0800 56 38 11
Direct (toll number): (41) 01 654 55 52
Direct (toll number): (41) 01 654 55 52
Taiwan
Toll free: 0080 1444272
Direct (toll number): (852) 30021638
Direct (toll number): (852) 30021638
Thailand
Toll free: 001800 441 0119
Direct (toll number): (65) 64155053
Direct (toll number): (65) 64155053
Turkey
Toll free: 00 800-4488-20503
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
United Arab Emirates
Toll free: 8000 441 0539
Direct (toll number): (44) 20 7365 0567
Direct (toll number): (44) 20 7365 0567
Uruguay
Toll free: 000 411 0094 593
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Venezuela
Toll free: 0800 1 003193
Direct (toll number): (1) 408 961 6540
Direct (toll number): (1) 408 961 6540
Learn to activate or deactivate Adobe applications.
Activation validates your software license to prevent fraud and abuse of Adobe products and services. The activation process sends information to Adobe at various times, such as at download, installation, uninstallation, serialization, launch, and during update checks for Adobe software. Adobe may also use this information to provide you with license renewal options and to help us understand how you use our products.
Note:
Activation stores information about your license in encoded form on the system hard drive of your computer. Application versions prior to Creative Cloud 2019 store this information in a shared Adobe directory. Applications version Creative Cloud 2019 or later store this information in per-user OS secure storage using credential entries whose names start with Adobe at the following locations:
Adobe Product Activation
- macOS: Login keychain
- Windows: Credential Manager
Deactivation disconnects an application from a valid user license. Once deactivated, you can reactivate at any time, if you choose. You do not need to uninstall an application from your computer to deactivate it. Uninstalling an application does not necessarily deactivate its license.
Adobe Activation Center
A single license for Adobe software lets you install an application on two computers—for example, at home and in the office. If you want to install the software on a third computer, first you must deactivate one installation of the application. Here’s how.
Note:
Deactivation removes any information about your license (see above) stored on your computer.
- Make sure your computer is connected to the internet.
- Open the application you want to activate or deactivate.
- Find the app or suite in the table below, and then use the Help menu command provided to activate or deactivate your app.
Note:
You can also deactivate your account from Adobe.com.
Product | Help menu command to activate | Help menu command to deactivate | Notes |
---|---|---|---|
Creative Cloud app versions Creative Cloud 2019 and later | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Licensing errors | Creative Cloud 2019. |
Creative Cloud app versions Creative Cloud 2018 and prior | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat DC | Help > Sign In | Help > Sign Out(your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat XI, X | Help > Activate | Help > Deactivate* | Adobe Acrobat XI and X activate automatically as soon as the software detects an internet connection. To activate Acrobat manually, use the Activate command. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 6 | Help > Activate | Help > Deactivate* | Activate your software within the first seven days of use. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 5 | Help > Activate | Help > Deactivate* | Creative Suite 5 apps activate automatically as soon as the software detects an internet connection, or the software prompts you to activate it during installation. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 2 & 3 Acrobat 7, 8, & 3D Audition 3 | N/A | N/A | Our aging activation servers for earlier versions of Acrobat and Creative Suite (CS) applications had to be retired. Without the activation servers, these applications display an activation or connection error when trying to verify a license. To install a version that doesn't require activation, see either Error: 'Activation Server Unavailable' | CS2, Acrobat 7, Audition 3 or Activation or connection error | CS3, Acrobat 8. |
FrameMaker RoboHelp TCS | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Photoshop Elements Premiere Elements | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Flash Player Acrobat Reader Shockwave Player | N/A | N/A | You don’t need to activate these products. |
* Choose one of the following options to deactivate Acrobat XI, X, Creative Suite 6, and Creative Suite 5:
|
Find your serial number or redeem your redemption code
Some products require you to enter your serial number before you can start using your product. If your product came with a redemption code, you use it to obtain your serial number.
- For information in finding the serial number, see Find your serial number.
- For information on using a redemption code, see Redemption code help.
Note:
Creative Cloud apps do not require serial numbers. If you are asked to enter a serial number when you start a Creative Cloud app, it is an error. See Troubleshoot when Creative Cloud apps ask for serial number for information to resolve the issue.
You can install and activate your individual app on up to two computers or devices, but you can use it on only one at a time. See On how many computers can I use my subscription or app?
If you want to install your product on a new computer, you need to first deactivate it on one of the computers. Once deactivated, you can then install the product on your new computer.
If the computer on which you installed the product is no longer available, contact us to update the activation information in the system. Once the information is removed, you can install the product on a new computer.
Running into a problem? See Troubleshoot Creative Cloud activation errors.
The following types of information may be sent to Adobe during activation:
Adobe Activation Online
- Unique IDs (generated by Adobe) specific to your machine and to the license you have purchased for the software. These IDs cannot be used to locate your machine or identify you personally.
- Your Adobe ID, if you have logged in to Adobe as part of the installation, update, or use of the Adobe software. The Adobe ID personally identifies you, and links to all information that you have provided to Adobe while creating or using your Adobe account. If you or your company uses an administrator or other authorized party for the foregoing, Adobe may also receive the Adobe ID of that party.
- Serial numbers associated with the installed product licenses
- Product name and version number; license type purchased
- Version of End-User License Agreement associated with the software
- The number of times you have launched an Adobe application since the last activation, for each application that is associated with the product license
- Operating system type and version
- Locale (language dialect and writing system) in use
- Local machine time (including time zone)
- Machine name
- MAC address
Adobe Activation Go
The IP address assigned to you by your Internet service provider is received by Adobe as part of the process of sending the activation data to Adobe.
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